By using our website, placing an order, or enrolling in SMS updates you agree to the terms below.

1. Definitions

  • Services: All online content, bottled-water deliveries, and related customer care that Rabb Water provides.
  • SMS Program: Text messages covering Account Notification, Delivery Reminders, Customer Care, and Marketing.

2. Message Frequency

Message frequency varies. Typical cadence is 1-4 messages per month, but it may increase during service changes or promotions.

3. Opt-In & Opt-Out

  • Opt-in occurs when you provide your mobile number at checkout, on a web form, in person, or by texting a keyword to our shortcode.
  • To stop messages at any time, text ‘STOP’. You will receive one confirmation message.
  • For help, text ‘HELP’ or contact us at service@rabbwater.com.

4. Data Rates

Message and data rates may apply according to your mobile plan. Rabb Water is not responsible for carrier charges.

5. Privacy

We handle your data as described in our Privacy Policy. We do not sell or rent customer data.

6. Changes to These Terms

We may update these Terms from time to time. Continued use of our Services after changes take effect constitutes acceptance of the revised Terms.